L.A. Care Health Plan- Community Resource Center Community Representative (Korea Town Location- Korean Speaking highly preferred)

Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members in five health plans, we make sure our members get the right care at the right place at the right time.

Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.

As a condition of employment, L.A. Care requires a COVID-19 vaccine. This requirement includes our remote workforce. If you would like to request an exemption, L.A. Care has implemented a process to consider exemptions, for documented medical conditions and sincerely held religious beliefs. L.A. Care will review all exemption requests prior to proceeding with the recruitment process.

Job Summary

The Community Resource Center (CRC) Community Representative II reports to the Center Administrator and is responsible for participating in outreach activities aimed at increasing the Community Resource Center's visibility in the community and increasing participation in the CRC programming. This role will be 50% field-based and will include traveling to various organizations and providing outreach which may include presentations on health coverage program eligibility, promotion of the Center and related services, participation in health fairs and health education events. This position is responsible for establishing and strengthening linkages with surrounding community based organizations, physicians, schools, businesses, faith based organizations, public agencies and other community partners. Outreach representative will work closely with Administrator to identify partners and establish partnership agreements. Thia position is responsible for identifying external groups and multi-ethnic agencies in the community. Establish and maintain partnerships with community agencies to ensure a mutually beneficial working relationship. This position will also work in close collaboration with internal L.A. Care Health Plan departments. Extensive local travel will be required on a daily basis.

Duties
Participates in community events such as Health Fairs, Open Houses, etc. Conduct presentations to promote Community Resource Center and the services provided to assist in engaging community and member participation. (35%)

Establishes and strengths linkages with surrounding community based organizations, physicians, schools, businesses, faith based organizations, public agencies, other community partners and internal departments. (35%)

Serve as a liaison to members, providers and community partners. (10%)

Completes all assigned reports or documentation to monitor and track performance. (10%)

Perform other duties as assigned. (10%)

Education Required
High School Diploma/or High School Equivalency Certificate
Education Preferred
Associate's Degree
Experience
Required:
At least 0-1 years of previous community outreach experience.



Experience working with an ethnically diverse population.

Skills

Required:
Knowledge of application assistance for enrollment in any of L.A. Care's product offerings.



Strong verbal and writing communication skills.



Must have strong time management and organizational skills.



Excellent PC Skills (MS Office) with emphasis on data entry, spreadsheet, and word-processing.


Strong persuasion skills.



Preferred:
Bilingual in one of L.A. Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese.

Licenses/Certifications Required
Licenses/Certifications Preferred
Required Training
Additional Information
Required:
Travel to offsite locations for work.

Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.



L.A. Care offers a wide range of benefits including

Paid Time Off (PTO)
Tuition Reimbursement
Retirement Plans
Medical, Dental and Vision
Wellness Program
Volunteer Time Off (VTO)


At L.A. Care, we value our team members’ safety. In order to keep our work locations safe, each employee is required to self-screen for symptoms prior to entering any L.A. Care location each day. L.A. Care and all of its staff are required to comply with all state and local masking orders. Therefore, when on-site at any L.A. Care location, employees are expected to wear a mask in areas where physical distancing cannot be managed.